Terms of Service

Please read these Terms of Service ("Terms") carefully before using the Taktimize platform and services (the "Service") operated by Taktimize ("us", "we", or "our").

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

Taktimize provides cloud-based software solutions for manufacturing optimization, including:

• Smart Line Balance Optimizer
• Production Line Balancer
• Time Study Tool
• Ergonomics CV Estimator
• Related tools and services

3. User Accounts

Account Creation

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

Account Eligibility

You must be at least 18 years old and have the authority to enter into these Terms on behalf of your organization.

4. User Obligations

You agree to:

• Use the Service only for lawful purposes
• Not use the Service to transmit harmful code, viruses, or malware
• Not attempt to gain unauthorized access to the Service or related systems
• Not interfere with or disrupt the Service or servers
• Not use automated systems (bots, scrapers) without permission
• Not reverse engineer, decompile, or disassemble the software
• Comply with all applicable laws and regulations

5. Intellectual Property

Our IP Rights

The Service and its original content, features, and functionality are owned by Taktimize and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Data

You retain all rights to data you upload to the Service ("Customer Data"). You grant us a limited license to process Customer Data solely to provide the Service to you.

6. Payment Terms

Fees

Certain features of the Service require payment. You agree to pay all fees according to the pricing plan you selected.

Billing

• Fees are billed in advance on a recurring basis (monthly or annually)
• All fees are non-refundable except as required by law
• You authorize us to charge your payment method automatically
• Prices may change with 30 days' notice

7. Service Level and Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for scheduled maintenance, emergency maintenance, or circumstances beyond our control. We target 99.9% uptime but this is not a guarantee.

8. Data Security and Privacy

We implement industry-standard security measures to protect your data. For details on how we collect and use your information, see our Privacy Policy.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind
• We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim

10. Indemnification

You agree to indemnify and hold harmless Taktimize from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes via email or through the Service. Your continued use of the Service after such notice constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Egypt, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us:

• Email: legal@taktimize.com
• Address: 123 Innovation Drive, Cairo, Egypt